State Farm® Insurance Agent Estaphany Michel

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What our customers say about us...

Trina Tudrick

October 30, 2023

5 out of 5

"Not only was, I taken care of quickly courteously, and with an expertise that I truly appreciate it. I would give them 100 stars if I could. Thank you so much."

Leanne Fahrion

October 5, 2023

5 out of 5

"Estaphany Michel was so helpful and my experience with buying my insurance was easy and good. I would recommend that everyone buys insurance from her...thanks again for all help..."

Katherine Gao

September 29, 2023

5 out of 5

"I recently moved to California and purchased my first vehicle here and Ana made the auto insurance process really transparent and helpful! I’ve had difficulty reaching agents from other companies, and even other agents from State Farm in the LA area, but Ana was quick to return my calls and answer all the questions I had as I try to navigate the CA insurance nuances."

claudia correa

September 29, 2023

5 out of 5

"Me gustó mucho su atención son muy amables"

Dakayla Hawkins

September 12, 2023

5 out of 5

"Great service and very helpful!"

Zuleth Rosales

September 2, 2023

5 out of 5

"Very fast service the lowest rate happy with the service."

David Lam

August 10, 2023

5 out of 5

"I spoke with Rose to get a quote for auto insurance. She is very warm and patient person and answered all of my question. I got a quote, finalized it, and made my first payment in 16 mins. Thank you!"

Fernando Martinez

August 3, 2023

1 out of 5

"I had a very bad experience with this agency, especially with Estaphany Michel, who, a couple of months ago, sold me a policy for my two vehicles. Because of a good promotion for having a multivehicle, I sent her all the documents that she required, photos and registration Well, at that moment, with great confidence, she repeated to me on several occasions that I should not worry that everything was fine. After about 2 months, I called her to cancel a vehicle that I sold, she recommended to do noth cancel it because the discount would be canceled. for multiple vehicles and as I was going to buy another vehicle I decided to leave it like that, well, a couple of days ago I received a state farm letter but with her name on the bottom asking me for the documents that i had sent to open the policy few moths ago ,or they would cancel my insurance policy. immediately that same day I called and spoke to Rosemary who told me that they did not find my documents to send her a photo of the registration so i did that that same day , today she calls me to tell me that She can't find the photos so I ask her a bit annoyed that what happen to my documents i told her that to melooks like they weren't doing their job or what was the reason that i need to resend my documents that it is very inconvenient for me to have to be doing that. Staphany told me before when I got the policy. do not worry but now all these. she told me the same thing no to worry just to send some pictures so I went to take pictures of the vehicle i was doing that when Rosmery calls me to tell me to do not send her the photos, because my policy will be canceled in a couple of days, because StateFarm doesn't accept this type of vehicle in its insurance, that's was after 4 months of be with them...... in this agency they do not do their job causing a serious problem to the customers and I do not recommend them very Very bad customer service, I don't understand how they do that if google allowed to do -5 stars i will do that"

Lissa R

July 27, 2023

5 out of 5

"I absolutely LOVE Ana, I can’t stress this enough she is the BEST out there. She made the process so smooth for us, it almost felt too good to be true except it wasn’t. Ana was heaven sent for me, and I cannot recommend her enough. Literally golden. Thanks again Ana! ❤️"

Raelyn Henley

July 19, 2023

5 out of 5

"I will refer this agency to literally everyone!!! I was having the crappiest time finding affordable car insurance and was about to throw in the towel but lo and behold I received a call from Ana, who set me up with a really good deal. She was super friendly and very helpful with what tends to be a stressful process. It was the best service I've ever received and I feel very well taken care of :)"

Stephanie Hernandez

July 19, 2023

5 out of 5

"Ana was so pleasant and extremely helpful. Best agent around!"

shakira white

July 13, 2023

5 out of 5

"Estaphany was very personable and made purchasing auto insurance a great experience! She made the process quick and painless."

Maliyah Smith

July 8, 2023

5 out of 5

"Amazing experience! Everyone was helpful and knowledgeable.Helped me understand the process. Also Everyone was friendly !"

Peter Duffy

June 15, 2023

5 out of 5

"She was very nice to work with and answered all my questions!"

Ilya Foks

June 14, 2023

5 out of 5

"Rose was great at handing my quote quick and easy !!! I would recommend her services highly!!"

Benjamin Hopper

June 14, 2023

5 out of 5

"Ana is so helpful! Helped me find the right auto policy for me. Very informative and efficient!"

Geovanni Nava

June 4, 2023

5 out of 5

"Estaphany is an amazing agent. She assisted and guided me through the whole life insurance process. Answered all my questioned and assured me she was there like a good neighbor. Very friendly staff and knowledgeable."

Jeremy Karmolinski

May 23, 2023

5 out of 5

"I had a very pleasant and seamless experience working with this office for a renters insurance policy. Would definitely recommend!"

Evelyn Perez

May 14, 2023

5 out of 5

"Definitely recommend 😊 They were super nice and friendly. I signed up for the first time and the whole process was fast and efficient. 👍"

Tastasia tolliver

April 11, 2023

5 out of 5

"Anna was amazing, very helpful and informative! Made the process of insuring my vehicle quick and easy !"

Jessica Wirtz

April 10, 2023

1 out of 5

"We have been chasing them to charge us the correct amount for MONTHS! They have been over charging us for the past 3 months and are "working" to fix our bill. NEVER sign up for state farm with these people. They over charge every month and are doing nothing to fix it. HORRIBLE"

Derrick Ford

April 6, 2023

5 out of 5

"Zaida was so helpful and knowledgeable while walking me through my options. I truly appreciated her professionalism."

TAMANIKA MOTEN

April 5, 2023

5 out of 5

"I want to thank Zaida for helping me choose a great bundle package at a very low price which included my Homeowners Insurance and my Auto Insurance. She answered all my questions and returned my call promptly."

Anna Divelbiss

March 29, 2023

5 out of 5

"I was able to get car insurance quickly and easily, very friendly, good experience, recommend"

Tony Fennoy

March 27, 2023

5 out of 5

"Customer service is top notch. Rosemary was very prompt and responsive. I will be with this firm a long time if this continues. Why would I go anywhere else?"

What our customers say about us...

Trina Tudrick

October 30, 2023

5 out of 5

"Not only was, I taken care of quickly courteously, and with an expertise that I truly appreciate it. I would give them 100 stars if I could. Thank you so much."

Leanne Fahrion

October 5, 2023

5 out of 5

"Estaphany Michel was so helpful and my experience with buying my insurance was easy and good. I would recommend that everyone buys insurance from her...thanks again for all help..."

Katherine Gao

September 29, 2023

5 out of 5

"I recently moved to California and purchased my first vehicle here and Ana made the auto insurance process really transparent and helpful! I’ve had difficulty reaching agents from other companies, and even other agents from State Farm in the LA area, but Ana was quick to return my calls and answer all the questions I had as I try to navigate the CA insurance nuances."

claudia correa

September 29, 2023

5 out of 5

"Me gustó mucho su atención son muy amables"

Dakayla Hawkins

September 12, 2023

5 out of 5

"Great service and very helpful!"

Zuleth Rosales

September 2, 2023

5 out of 5

"Very fast service the lowest rate happy with the service."

David Lam

August 10, 2023

5 out of 5

"I spoke with Rose to get a quote for auto insurance. She is very warm and patient person and answered all of my question. I got a quote, finalized it, and made my first payment in 16 mins. Thank you!"

Fernando Martinez

August 3, 2023

1 out of 5

"I had a very bad experience with this agency, especially with Estaphany Michel, who, a couple of months ago, sold me a policy for my two vehicles. Because of a good promotion for having a multivehicle, I sent her all the documents that she required, photos and registration Well, at that moment, with great confidence, she repeated to me on several occasions that I should not worry that everything was fine. After about 2 months, I called her to cancel a vehicle that I sold, she recommended to do noth cancel it because the discount would be canceled. for multiple vehicles and as I was going to buy another vehicle I decided to leave it like that, well, a couple of days ago I received a state farm letter but with her name on the bottom asking me for the documents that i had sent to open the policy few moths ago ,or they would cancel my insurance policy. immediately that same day I called and spoke to Rosemary who told me that they did not find my documents to send her a photo of the registration so i did that that same day , today she calls me to tell me that She can't find the photos so I ask her a bit annoyed that what happen to my documents i told her that to melooks like they weren't doing their job or what was the reason that i need to resend my documents that it is very inconvenient for me to have to be doing that. Staphany told me before when I got the policy. do not worry but now all these. she told me the same thing no to worry just to send some pictures so I went to take pictures of the vehicle i was doing that when Rosmery calls me to tell me to do not send her the photos, because my policy will be canceled in a couple of days, because StateFarm doesn't accept this type of vehicle in its insurance, that's was after 4 months of be with them...... in this agency they do not do their job causing a serious problem to the customers and I do not recommend them very Very bad customer service, I don't understand how they do that if google allowed to do -5 stars i will do that"

Lissa R

July 27, 2023

5 out of 5

"I absolutely LOVE Ana, I can’t stress this enough she is the BEST out there. She made the process so smooth for us, it almost felt too good to be true except it wasn’t. Ana was heaven sent for me, and I cannot recommend her enough. Literally golden. Thanks again Ana! ❤️"

Raelyn Henley

July 19, 2023

5 out of 5

"I will refer this agency to literally everyone!!! I was having the crappiest time finding affordable car insurance and was about to throw in the towel but lo and behold I received a call from Ana, who set me up with a really good deal. She was super friendly and very helpful with what tends to be a stressful process. It was the best service I've ever received and I feel very well taken care of :)"

Stephanie Hernandez

July 19, 2023

5 out of 5

"Ana was so pleasant and extremely helpful. Best agent around!"

shakira white

July 13, 2023

5 out of 5

"Estaphany was very personable and made purchasing auto insurance a great experience! She made the process quick and painless."

Maliyah Smith

July 8, 2023

5 out of 5

"Amazing experience! Everyone was helpful and knowledgeable.Helped me understand the process. Also Everyone was friendly !"

Peter Duffy

June 15, 2023

5 out of 5

"She was very nice to work with and answered all my questions!"

Ilya Foks

June 14, 2023

5 out of 5

"Rose was great at handing my quote quick and easy !!! I would recommend her services highly!!"

Benjamin Hopper

June 14, 2023

5 out of 5

"Ana is so helpful! Helped me find the right auto policy for me. Very informative and efficient!"

Geovanni Nava

June 4, 2023

5 out of 5

"Estaphany is an amazing agent. She assisted and guided me through the whole life insurance process. Answered all my questioned and assured me she was there like a good neighbor. Very friendly staff and knowledgeable."

Jeremy Karmolinski

May 23, 2023

5 out of 5

"I had a very pleasant and seamless experience working with this office for a renters insurance policy. Would definitely recommend!"

Evelyn Perez

May 14, 2023

5 out of 5

"Definitely recommend 😊 They were super nice and friendly. I signed up for the first time and the whole process was fast and efficient. 👍"

Tastasia tolliver

April 11, 2023

5 out of 5

"Anna was amazing, very helpful and informative! Made the process of insuring my vehicle quick and easy !"

Jessica Wirtz

April 10, 2023

1 out of 5

"We have been chasing them to charge us the correct amount for MONTHS! They have been over charging us for the past 3 months and are "working" to fix our bill. NEVER sign up for state farm with these people. They over charge every month and are doing nothing to fix it. HORRIBLE"

Derrick Ford

April 6, 2023

5 out of 5

"Zaida was so helpful and knowledgeable while walking me through my options. I truly appreciated her professionalism."

TAMANIKA MOTEN

April 5, 2023

5 out of 5

"I want to thank Zaida for helping me choose a great bundle package at a very low price which included my Homeowners Insurance and my Auto Insurance. She answered all my questions and returned my call promptly."

Anna Divelbiss

March 29, 2023

5 out of 5

"I was able to get car insurance quickly and easily, very friendly, good experience, recommend"

Tony Fennoy

March 27, 2023

5 out of 5

"Customer service is top notch. Rosemary was very prompt and responsive. I will be with this firm a long time if this continues. Why would I go anywhere else?"