Estaphany Michel

"Listen Linda! (Lol). Estaphany was the absolute best! Speaking with her was like speaking with a childhood friend! She gave me the best service and even though I bought my policy online she made sure to let me know she was my agent and she is real&ready and willing to help! She even gave me motherly advice! She is beyond amazing! I’ve never felt like an insurance company cared for me the way Estaphany did! I appreciate her and recommend everyone call her!…..not all at once now lol 😆. Thank you Estaphany for the help but even more for the conversation!"

"Decided to switch insurance after years of being with progressive. Started getting quotes and while in the past State Farm has been expensive, I was pleasantly surprised to find it was actually cheaper by a considerable amount then what I’ve been paying. After doing a quote online I was promptly reached out to by Rose who had a great demeanor. She has been very helpful, informative and communicative which adds to making switching insurance a nice process and being more personable. I appreciate her help and look forward to the seemingly more easy process of being able to contact insurance for any needs. I would definitely recommend Rose and her fellow staff as they are also pleasant when answering the phone and helping with any questions you may have. :) I am very thankful!"

"I had recently moved to California and needed to switch my State Farm insurance over. I had looked up several offices in the area but Estaphany's stood out with all the high reviews and now I see why. Rose is the agent that answered the phone when I called and was extremely helpful from the start. She was on her game and got me updated auto quotes and switched over very fast along with getting me signed up for renters. I've spoken with Rose a few times on the phone now and nothing has changed, she's always just as helpful as ever! I would highly recommend this agency office!"

"I recently relocated to California for work and had to switch auto insurance. I was lucky to find Estaphany's office close to where I was staying at the time. Rose helped me get switched over quick and was able to bundle my renters insurance as well. She was incredibly kind and helpful, making the whole process extremely seamless."

"Ana is such an amazing agent she’s so helpful so nice and very knowledgeable! I was so skeptical about getting State Farm as I had a bad experience with them before since the previous agent didn’t know how to explain things and go into detail like Ana does. Ana gives you the best coverages while she also helps you get the best discounts! Helped me insure 3 of my vehicles and renters insurance couldn’t be any happier with the prices and coverages I got! Would 10/10 recommend Ana!"

"I'm so thankful Ana was the State Farm agent that picked up the phone when I called the Culver City office last week to get boat insurance. She's very kind, friendly and knowledgeable. I truly felt like I was talking with a family member, not someone I never met before. There's a lot that goes into insuring a boat.it's never simple. Ana was on her game, immediately started on the policy and went out of her way to make the process as smooth as possible for me and my family. I trust Ana and will continue recommending her to anyone looking for insurance that protects them and/or their family."

"I recently moved to California and had to transfer my auto insurance. My State Farm agent reassigned me to Estaphany’s office and I had such a pleasant experience! Rose helped me switch over policies and sign up for Renter’s insurance, and was very knowledgeable & friendly. Highly suggest this agent!"

"20 years ago when we bought our house, we were assigned a State Farm agent based on our zip code. Since the inception of that relationship, we have never been happy with the office we were assigned. They never answered their phone, when they did, they would immediately try to sell us something instead of addressing our concern or question, they did everything by snail mail only (nothing by email), etc. The last straw was when they did not include our usual discount for our alarm on our annual premium, even though they had asked us to send them our annual alarm certificate by mail (which we did). We finally decided to look into changing offices. We called State Farm, and we were assigned to Estaphany. Since the moment we contacted her, she has been AMAZING -- extremely quick to respond and assist, explains things clearly, answers all questions/concerns immediately, uses email instead of just mail only, and is up to date on all of the latest technology, rules and regulations regarding insurance of every kind. She is kind, patient and extremely easy to talk to. We are over the moon thrilled we were assigned to Estaphany and would highly recommend her for anyone's insurance needs!"